Contact the Benew Quay Festival Team
Send us your questions about events, volunteering or partnerships for the festival running from 1 November to 1 December 2024.

Visit or Call Us
The festival information office sits at the head of the quay and is open daily throughout the festival month.
10:00
Office opens daily
30
Volunteers on duty each weekend
- Address: The Harbour Office, Benew Quay
- Phone: 01234 567890
- Email: [email protected]
Send Us a Message
Fields marked with an asterisk are required. We reply within two working days.
Ways to Reach the Team
Choose the channel that suits your enquiry best.

Join the Volunteer Team
We welcome helpers for stewarding, workshops and set-up. Contact us with your availability and preferred role, and a coordinator will be in touch.

Business Partnerships
Local businesses can sponsor lantern kits, host market stalls or offer discounts to festival visitors. Our partnerships team will explain the options.
Find Us on the Quay
The festival is centred on the harbour, a short walk from the main car park and the bus stop on the coast road. The map image shows the main access routes and the location of the information office.
Road closures are in place on the harbour road during lantern processions. Please follow the signs to the alternative car park.

Office Hours
1 – 10 November
Opening Week
Office open 10:00 to 17:00, with extended hours on Saturdays for ticket collection.
11 November – 30 November
Main Festival Period
Office open 10:00 to 21:00 daily, staffed by coordinators and information volunteers.
1 December
Closing Day
Office open 10:00 to 16:00 for lost property and feedback enquiries.
Next reads
Plan Your Visit Today
Browse the full programme and secure your place at the events you most want to attend.
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