Benewquayfestival
Get in Touch

Contact the Benew Quay Festival Team

Send us your questions about events, volunteering or partnerships for the festival running from 1 November to 1 December 2024.

Festival information desk on the harbour front

Visit or Call Us

The festival information office sits at the head of the quay and is open daily throughout the festival month.

10:00

Office opens daily

30

Volunteers on duty each weekend

Send Us a Message

Fields marked with an asterisk are required. We reply within two working days.

Ways to Reach the Team

Choose the channel that suits your enquiry best.

Volunteer team meeting at a picnic table on the quay
Volunteers

Join the Volunteer Team

We welcome helpers for stewarding, workshops and set-up. Contact us with your availability and preferred role, and a coordinator will be in touch.

Local business owners discussing a festival partnership
Partners

Business Partnerships

Local businesses can sponsor lantern kits, host market stalls or offer discounts to festival visitors. Our partnerships team will explain the options.

Find Us on the Quay

The festival is centred on the harbour, a short walk from the main car park and the bus stop on the coast road. The map image shows the main access routes and the location of the information office.

Road closures are in place on the harbour road during lantern processions. Please follow the signs to the alternative car park.

Map view of the harbour area and festival access routes

Office Hours

1 – 10 November

Opening Week

Office open 10:00 to 17:00, with extended hours on Saturdays for ticket collection.

11 November – 30 November

Main Festival Period

Office open 10:00 to 21:00 daily, staffed by coordinators and information volunteers.

1 December

Closing Day

Office open 10:00 to 16:00 for lost property and feedback enquiries.

Next reads

Plan Your Visit Today

Browse the full programme and secure your place at the events you most want to attend.

View Events